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10/22/2026 7:38:53 PM
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I need to update birthday for another account

My daughter entered her birthday wrong and now she's locked out from some game modes. How can she update it?
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#Help #Errorcodes

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  • Edited by BNGHelp13: 10/22/2026 7:42:08 PM
    Hey there, please ask her to fill out a privacy request form - https://help.bungie.net/hc/en-us/articles/360049024632-Contact-Form-Data-Privacy-Requests

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  • Has to be done through the data privacy form and selecting Correct my Data: https://help.bungie.net/hc/en-us/articles/360049024632-Contact-Form-Data-Privacy-Requests If you cant sign into the help center as her account then you can use the email option instead: privacyrequests@bungie.com

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