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10/13/2026 5:51:57 PM
4
Rewards pass not progressing
I got to rank 102 in the current rewards pass but It won't progress past 102 and is telling me that it's back at rank 5. Any idea what's going on, because I've been searching for things and I haven't gotten anything remotely useful.
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Experiencing the same thing, can't get passed rank 88. But when I do rank up it keeps showing rank 2.
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Hi there, Thank you for your report. We have received reports of players experiencing this issue with the rewards pass. At this time, we're investigating the underlying cause. Your patience and understanding while this is ongoing is appreciated.
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The exact same thing is happening to me i am 60 but have seen notifications for levels 1-10... no idea on how to fix almost like we have to get all the way back up before it will progress.
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6 RepliesOnce you hit 100, it takes 5x the amount of exp to rank up to the next one (500,000 instead of the older 100,000). API is showing you as being in the 5th segment of rank 102, so if that's correct then within the next 100,000 exp you'll rank up to rank 103. Can you link to anything that shows you claiming something (like the order reward from the seasonal hub) that grants exp and it not giving you the exp?
