Hello, on October 2nd I bought destiny 2 the collection, which includes the dungeon key pack. When I went to play on October 4th I was prompted to link my old account (Xbox one) from destiny 1 which is cool cuz its my original guardian, but once I did so I lost access to my dungeon keys, steam says I own them still and the purchases are verified on steams end, but destiny wont let me access them. If needed I can provide proof of purchase, but this has been very frustrating hoping that bungie support can help.
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1 ReplyHello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with your Dungeon Keys. To look into this further, please submit a request through our [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]Missing Eververse Item or Add-On Items Contact Form[/url].