**Subject: Persistent WEASEL during character selection — TCP 7500 remote FIN/RST confirmed with Wireshark**
Hello Bungie Support,
I am reporting a persistent WEASEL issue on Destiny 2 PC that occurs a few seconds after reaching character selection.
I have performed extensive troubleshooting and collected packet-level evidence showing that the TCP connection on port 7500 is being closed by the remote endpoint immediately before WEASEL occurs.
### Reproduction
- Platform: PC / Steam
- Destiny 2 reaches the character selection screen normally.
- WEASEL occurs shortly afterward, before I can successfully proceed into the game.
- The issue is reproducible.
- The issue also occurred with a different Bungie account.
- The issue also occurred while using a completely different Internet connection through a mobile phone hotspot.
### Troubleshooting already performed
I have already tested/rechecked the following:
- Steam file verification completed successfully: all 2492 files validated.
- Winsock/IP network reset performed.
- IPv6 was temporarily disabled and the issue persisted; IPv6 was subsequently re-enabled.
- Radmin VPN was disabled; the issue persisted.
- Windows Firewall was checked for Destiny 2/BattlEye blocking rules.
- BattlEye service is running normally.
- BattlEye driver installation was observed in Windows Event Viewer without corresponding service/Code Integrity failures.
- No relevant Windows Service Control Manager or Code Integrity errors were found at the time of the failure.
- The problem occurs on both my normal wired Internet connection and a mobile hotspot.
- I also tested another Destiny/Bungie account, with the same result.
- Saved Bungie.net loadouts had already been deleted previously.
### Network observations
Basic connectivity is healthy:
- IPv4 ping to bungie.net: 0% packet loss.
- IPv6 ping to bungie.net: 0% packet loss.
- TCP 443 connectivity to bungie.net succeeds.
- The route to Bungie/Cloudflare completes normally.
- The problem is not a general loss of Internet connectivity.
The Destiny 2 process remains running after WEASEL, but its TCP connections disappear.
### TCP 7500 evidence
I captured the connection directly with Wireshark.
During the failure, Destiny establishes a TCP connection to a Bungie endpoint on port 7500.
The critical packet sequence immediately preceding WEASEL was:
```text
22247 214.028837000 172.97.56.39 -> 192.168.0.10
TCP 7500 → 58706 [FIN, ACK]
Seq=113178 Ack=40199 Win=261888 Len=0
22248 214.028910900 192.168.0.10 -> 172.97.56.39
TCP 58706 → 7500 [ACK]
Seq=40873 Ack=113179 Win=65280 Len=0
22249 214.039575200 172.97.56.39 -> 192.168.0.10
TCP 7500 → 58706 [RST, ACK]
Seq=113179 Ack=40873 Win=0 Len=0
22250 214.131716700 172.97.56.39 -> 192.168.0.10
TCP 7500 → 58706 [RST]
22254 214.204383000 172.97.56.39 -> 192.168.0.10
TCP 7500 → 58706 [RST]
```
The important point is that the first termination packet is **inbound**:
```text
172.97.56.39:7500 → my PC
FIN, ACK
```
My PC acknowledges it normally.
Approximately 10.7 ms later, the same remote endpoint sends:
```text
RST, ACK
```
followed by additional RST packets.
This is consistent with the TCP socket transitioning to CLOSE_WAIT after the remote side initiates the connection shutdown.
### ETW evidence
I also captured a Windows `netsh trace` during a WEASEL reproduction.
The ETW trace showed the Destiny 2 process (PID 19032) on a TCP connection to a `172.97.56.x:7500` endpoint.
Immediately before termination, Windows recorded:
```text
TCP Tail Loss Probe
TCP connection:
192.168.0.10:50856 -> 172.97.56.199:7500
connection terminated: received RST
shutdown initiated:
0xC000020D
(NT = The transport connection has been reset)
PID = 19032
```
Windows subsequently closed the socket.
A later event showed the endpoint no longer existed, which is consistent with the socket already having been terminated by the RST.
### Why I am requesting server-side investigation
The issue does not appear to be a generic loss of Internet connectivity.
The evidence shows that the Destiny TCP 7500 session is being terminated from the remote side immediately before the WEASEL error.
I am aware that WEASEL is normally a general connectivity error, so I am not claiming that this packet alone proves a Bungie server fault. However, I would like Bungie's networking/engineering team to check the server-side logs for the affected session.
In particular, please investigate:
1. Why the TCP 7500 session to `172.97.56.39` is being closed with `FIN` and then `RST`.
2. Whether the server is intentionally terminating the authentication/session connection.
3. Whether there is a timeout or failed server-side state transition immediately before the disconnect.
4. Whether there is an account/profile/character-state issue associated with the session.
5. Whether the same issue is currently affecting other PC players.
There are also Bungie forum reports from 2026 describing a very similar pattern involving WEASEL, TCP port 7500, remote FIN packets, and CLOSE_WAIT. Bungie support previously acknowledged an increase in reports and stated that the issue was being investigated.
For example, one report documents the same general behavior of a remote `172.97.56.x:7500` endpoint sending FIN immediately before WEASEL, and another reports the same issue across different PCs/networks.
I can provide the complete Wireshark capture and ETW trace if required.
Please escalate this to the appropriate networking/server engineering team rather than treating it solely as a generic local-network troubleshooting issue.
Thank you.
-
2 RepliesHello there, Thank you very much for reaching out to us and for the detailed report. I'm sorry to hear that you are seeing this error code consistently. As it appears you've gone above and beyond the troubleshooting available, while we do not have an immediate fix to provide, we've taken note of this thread and will continue investigating.