JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
9/22/2026 5:50:43 PM
1

Destiny 2 repeatedly crashes in Character Creation or Director — 0xc0000005

Destiny 2 repeatedly crashes before gameplay, usually during character creation or while using the Director. Windows Event Viewer consistently reports: - Exception code: 0xc0000005 - Faulting module: unknown - Fault offset: 0x00007ff69b5c2a8b - Application: destiny2.exe - Steam Build ID: 24238629 System: - Windows 11 Pro N, build 26200 - Intel Core i5-8600K - 32 GB RAM - NVIDIA GTX 1080 Ti - NVIDIA driver 581.57 Troubleshooting completed without resolving the crash: - Verified all Steam files - Reset Destiny CVARS/preferences - Disabled Steam Overlay - Stopped Nahimic - Reinstalled Destiny’s bundled BattlEye service - Confirmed Windows Media Feature Pack components are installed - Checked Event Viewer: no WHEA or NVIDIA display-driver failures Every crash reaches the same access-violation code and fault address. I have existing characters, do not use DIM, and have not equipped the MIDA/Marathon cosmetics associated with a previous character-loading issue.
English
#Help #pcsupport

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hello there, Thank you for your detailed report. We understand you're experiencing repeated crashes with Destiny 2. We're sorry to hear of this, as we can imagine how this may have caused concern. The type of error you are reporting can sometimes be linked to issues impacting drivers. With this in mind, you may wish to see if updating your drivers directly via the manufacturer helps to alleviate this crashing. If the crashing persists even after you update your drivers, then please let us know and we'll review.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon