I do not understand what this means. Why am I being prevented from accessing free items, ie; seasonal exotic weapons, that are supposed to be included in what I paid for? I bought everything in Destiny 2. All DLCs, Dungeon Keys, et cetera, but I cannot access the free content that I am supposed to get. Don’t tell me I have to spend even more money. I bought Destiny 2 before it was free and I paid full price for all content before the discounted package was made available recently.
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#Help
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3 RepliesHello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with some of your old reward passes. Please note that standard editions of past DLC's would not have included any reward passes. While you've been able to access and purchase Dungeon Keys prior to the recent updates, the ability to pick up previous passes was only added recently. If you suspect you are missing a Reward Pass that you indeed purchased, to have a closer look, we kindly ask that you submit a request through our [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]Missing Eververse Item or Add-On Items Contact Form[/url].