{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by Po, Disciple of Shifu:
8/4/2026 3:39:25 PM
2
Game crashing at launch
A friend of mine cannot play the game because it keeps crashing during launch always in the section between the game logo and the character creation. No error code appear, the game just close itself and it returns to the desktop. His OS is Windows 11, GPU is a RTX 2060, CPU is i5 9400f and RAM Is 16 GB
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Hey there, Thank you for reaching out to us. We understand Destiny 2 is crashing at launch for your friend. We're sorry to hear of this, as we can imagine how this may have caused concern. If your friend is experiencing this on Steam, then they may wish to see if [url=https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F]Clearing the Download Cache[/url] resolves this crashing. If this crashing persists beyond the above suggestion, then a DxDiag would help us to investigate. You may wish to encourage your friend to copy and paste a DxDiag to [url=https://www.pastebin.com]PasteBin [/url]and reply with the viewing link here on this thread, so we can effectively investigate.
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Your buddy should be posting & including an dxdiag reports & crash logs.
