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7/23/2026 10:59:50 PM
1
Unable to access the upper tower on PC. Have all expansions on PC and PS5. Please Help.
See title. I can access all areas of the game on Playstation, and I can access every area of the game on PC except the upper tower. I can load into the lower tower, and as soon as I run up the stairs from Ada I'm booted to desktop.
I am also booted to desktop if I try to load straight into the upper tower. It's so odd, and I've tried uninstalling PC multiple times. Please let me know if anyone has any ideas.
Kindly,
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1 ReplyHi there, Thanks for reaching out! We're sorry to hear you've been dealing with these issues. In an attempt to address this, could you go through the following steps? You can check if the issue persists before proceeding to each next step, to hopefully minimize the amount of troubleshooting. 1) Clear your Steam cache by going to Steam>Settings>Downloads>Clear Download Cache. 2) [url=https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB]Verify the integrity[/url] of your Destiny 2 game files. 3) Uninstall and reinstall Destiny 2. 4) If the issues still persist, please let us know if any error messages appear alongside them (it seems not, based on your description) and provide a copy of your DxDiag to help us look into this. To find this information: [quote]• Press (Windows Key + R) to bring up the Run dialog box, enter this command “dxdiag” without quotation marks. • Click on “Save all information”. • Copy the text and use a text dump website (i.e. [url=http://pastebin.com]PasteBin.com[/url]) to paste the information. Please don't use Google Drive. • Create a link and post it here.[/quote]
