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7/18/2026 6:35:50 PM
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Missing Exotic Cipher from Seasonal Hub

I claimed an Exotic Cipher from the Seasonal Hub reward track. The reward is marked as claimed, but the Exotic Cipher was never added to my inventory. I have a video showing me claiming the reward. Later I claimed another Exotic Cipher with Chronologs, and that one was added correctly. Could someone please investigate my account?

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  • Hi there, Thanks for reaching out! If this happens again, please use your platform's share feature to capture a clip highlighting the issue you're experiencing and upload it to YouTube, then send us the link here. We'll be glad to take a look.

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