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7/17/2026 9:56:05 PM
3

Unlinking Account (I know this has been asked a million times)

It is just actually so insane to me that you cannot unlink an account from a service (xbox,steam,ps5 ,etc). Destiny 2 has been out for almost 10 years now and probably a lot of us were just kids when we signed up. When D2 first came out I bought it for my original Xbox and then when PC came out I only played on the PC version. So almost 10 years of progress and now I’m in a situation where the Xbox Series X works best for life right now. The fact that something I setup as a literal kid 10 years ago cannot be changed for whatever reason to me is insane. I find it really hard to believe that there is actually NO way for Bungie to fix this. They say it’s for security and I mentioned to them dozens of times I can provide whatever that validates my identity. I’m just going to keep asking on whatever support systems bungie provides until I get some kind of movement. It’s just the most insane system ever. ALSO the solution I see is to MAKE A NEW XBOX ACCOUNT. Like the only option that a multi million dollar game company has is to go nuclear on the xbox account because Bungie can’t make this change???? Insanity. If a Bungie employee sees this, I am just very frustrated with this service and the constant answer being “welp we can’t do it sorry, restart all your progress, or nuke your decade old xbox account”

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  • Unfortunately, while I can understand your frustration, Bungie is not making exceptions for this at this time. The account you are posting from appears to only have an xbox account linked, what are you trying to accomplish?

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    • Edited by viiTactiiCZz: 7/17/2026 10:00:38 PM
      [quote]I find it really hard to believe that there is actually NO way for Bungie to fix this.[/quote] At a technical/database level, they very much could because they have direct access to it. Their policy however is that they will not do it under any circumstances and they are not making exceptions. So its less 'its not technically possible for it to be done' and more 'we are not allowed to do it'.

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    • and just to piggy back off of this. If I want to play Marathon on Xbox that means I have to use this dead 10 year old bungie account and not my active account that I have made purchases with. So with any future bungie game I have to use 2 accounts just because I can’t unlink it from my xbox.

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