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7/16/2026 2:32:55 AM
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I have a broken teen account and cant access voice or text chat

Im 17, so i am regestered as a teen account. As such, i am both unable to link a parent account or be recognised as an adult, which means there is no way for me to change any potential parental controls through a parent account. However, despite this, my game voice and text chat still do the thing when you switch the option and it switches straight back. also sometimes my game wont open because i need parental permission or something but its rare and im pretty sure that has been an issue for ages i havent played since echoes btw any solutions? I have checked every article i can find, including the whole date of birth requirements, and teen accounts arent even mentioned at all. Also, my controller has insane stickdrift, so apoligies for the terrible controls in the video attached i already asked this question once, and got a response saying read the article, but there is nothing there about anything that can help Bungie please help

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  • Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues using voice and text chat in the game. We recommend going through our [url=https://help.bungie.net/hc/en-us/articles/360049196431-Destiny-Audio-Guide]Audio Guide[/url] for some additional information and troubleshooting. We also recommend reviewing all of your privacy settings on the console you are using, as there are some options that may inhibit the ability to use voice chat. We'd recommend reaching out to the console's support team for further guidance, if needed, on any privacy settings that may inhibit the ability to chat in-game.

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  • Edited by DustiestBoar734: 7/16/2026 2:34:41 AM
    also i couldnt attach two files, so here is the mentioned video

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