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7/14/2026 2:12:35 PM
4
Unknown XBox Account linked
An unknown XBox account has been linked to my Bungie account. I've asked XBox Support to remove this link, but only Bungie itself can.
I even got an email from XBox support that the account is not mine and should be decoupled.
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👀👀 Probably start with whomever (or whatever company) you gave access to your account.
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Hi there, Due to mandatory security policy, Bungie is not able to remove connected platform accounts from Bungie.net profiles under any circumstances. If your account has been compromised, we are unable to assist you. Account security is up to each player, and we encourage players to secure their game accounts by following our [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide]Account Security Guide[/url] so that they don’t have a chance to be compromised.
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Why did you tell Xbox it was regarding cross save for destiny? You should have asked for said account to be banned.
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Hey there, unfortunately as of March 2025 it is no longer possible to unlink platform accounts from a Bungie Account. The XBox account could only have been added to your Bungie Account by someone who had the login and password of your Steam or Epic Games accounts. So finding out how they did this would be a good idea, as well as changing passwords and setting up 2fa. Bungie will not adjust anyone's links or cross-save settings on their end under any circumstances.
