I recently was soft banned for network issues. I’m hard wired in and recently had my ISP install new coax into my home in an effort to avoid this. Cloudflare test consistently tell me that my connection is good to great for gaming.
My friends who also play on PS5 and have gone to great lengths to strengthen their connections have also been temporarily banned due to network issues.
Is this a knowPS5 issue?
-
Hello there, Thank you for reaching out. It does not appear to be a known PS5-specific issue. There are reports from PS4 and PS5 players getting temporary PvP restrictions even though they believed their connections were solid, but the platform breakdown did not show PlayStation users being disproportionately affected compared with other platforms. The more likely issue is that these restrictions react to intermittent instability that normal speed tests do not always catch. Destiny network problems are often tied more to packet loss, timeouts, or unstable service connections than to simple download/upload quality. So being hard-wired and getting a good Cloudflare result does not necessarily rule out the kind of connection behavior that can still trigger a restriction. If you believe the restriction was applied in error, the appeal path is here: Appeal Ban or Restriction. https://safety.bungie.net/hc/en-us/articles/42349301189524-Contact-Form-Appeal-Ban-or-Restriction