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7/4/2026 9:41:11 PM
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Pale Heart engrams not giving items

Pale Heart engrams from increasing Ghost rank have suddenly stopped giving items after working fine previously. I have redeemed 5 engrams and they all gave no weapons or armor but still consumed the engram. I tried closing the game and relaunching to see if the engrams would either return or give the items but neither has happened so the engrams were just wasted. I tried redeeming another 2 engrams after restarting the game and the same issue is happening where the engram is consumed but nothing is received from it. Is there a fix for this?
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  • Hi there, Thanks for reaching out. If this happens again, please capture a brief video that shows the issue occurring. You can upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.

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