Good evening,
While playing earlier tonight, I experienced repeated network errors during my competitive matches (BEE and WEASEL errors), which caused me to lose a significant amount of points — though that is not my main concern.
The real issue is that I have been permanently banned from competitive play as a direct result of these disconnections. On top of that, the ban duration displayed is negative, which makes no sense, and I am now completely unable to play.
Please refer to the attached screenshot for reference.
Is there anything that can be done to resolve this?
Thank you.
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Hello there, Thank you for your detailed report and the linked screenshot. We understand your suspension displayed an anomalous-seeming timer. We're sorry to hear of this, as we can imagine how this may have caused concern. At this time, we've taken note of your report and will be sure to look into this.
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3 RepliesThats not permanent, its a temporary 30-60 suspension. The negative timer issue should've been fixed today though - when was that screenshot taken?