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6/23/2026 2:17:24 AM
2
Want to change my PSN linked account (the one who is linked is banned)
i've been trying to unlink my PSN account from my Bungie account to link my new PSN account on it. My PSN account got banned for some reason so i cant disable cross save (because i cant connect to my PSN). I want to do that because on PlayStation theres the legacy collection on the PS Plus and i want to get it on my old account (which have some DLC and stuff on) so if theres someone that can give me Bungie contact support ill be very happy
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Hi there, Thanks for reaching out. Regarding account linking, following the [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]Unlinking Update[/url] from March 25th, 2025, only twitch accounts can now be unlinked from bungie profiles. All other platform accounts, including Steam and PlayStation, become permanently linked once connected. Because of this, we're unable to unlink or swap platform accounts on a player's behalf. This means the steam account currently linked to your bungie profile will remain linked. We realize this may not be the outcome you were hoping for, especially with the the Cross Save account linking situation. You may want to review your available options around [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save[/url] to determine the best part forward for your situation
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You're stuck with the account linked, Bungie will not get involved under any circumstances. [quote]Bungie is not able to remove connected platform accounts from profiles under any circumstances.[/quote]https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide
