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6/19/2026 2:51:21 PM
3
Issue in Accessing Dungeon Key Pack on Steam
Hi,
I have an issue with the dungeon key pack on steam being inaccessible ingame for some reason. I had gotten it along with the purchase of the collection bundle the week prior and since haven't been able to access any of the 6 dungeons mentioned. Each attempt opens a prompt to get the keys via the ingame store.
I'm unsure if there is something I'm missing or need to fix to solve this issue, I was wondering if anyone would know anything about this problem.
Link to the Dungeon Pack just incase: https://store.steampowered.com/app/4562000/Destiny_2_Dungeon_Key_Pack/?curator_clanid=35190912
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2 RepliesHey there, did you buy it on Steam and then set cross-save up with XBox?
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Hi there, Thanks for reaching out. As a first step, we recommend you try [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring your licenses[/url], if you haven't done so already. Following that, if issues in accessing your content persist, please reach out to us via [url=https://help.bungie.net/hc/en-us/requests/new?ticket_form_id=360001249571]this contact form[/url] so we can investigate the situation.
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Fill in the form linked at the bottom of the following page: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items
