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6/18/2026 11:19:03 AM
3
Can't authenticate steam
I can't authenticate my steam on my bungie account because im trying to disable cross save to unlink my steam from my bungie account. I know the password and the account name of the steam too. If theres some way for bungie to unlink the steam i have on profile that would be great because it isnt the correct steam account that i purchased all the DLC on. i have login info for both steam accounts if need be.
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1 ReplyHi there, Thanks for reaching out. To adjust your Cross Save setup, you must be able to authenticate all linked platform accounts. If there are any you can't access, you'll need to reach out to the relevant platform's support team in order to recover it. Otherwise, you'll be unable to make any changes to Cross Save. That said, since the [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]unlinking update[/url] from March 25th, 2025, only Twitch accounts are now eligible to be unlinked from Bungie profiles. All other platform accounts, once linked, are linked permanently. Further, as Bungie entrusts players with the security and management regarding linking their accounts, we do not unlink any accounts on players' behalf. Thus, the Steam account in question will remain linked.
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a.) bungie won't do anything. YOU have to be able to log-in/authenticate the account. b.) even if you get it authenticated, bungie removed the ability to unlink accounts in march of 2025 so you are stuck with the steam account that is currently linked.
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in this comments photo, that is me high lighting the two options i have, one being go back to the main page and the other for further assistance but that link is broken.
