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6/16/2026 2:19:58 AM
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Parental Controls Unable to login

I’m unable to login now to my normal account which I’ve had no problem with. I keep getting “PARENTAL CONTROLs” after signing into Destiny 2. I’ve been over 18 for a decade plus and all the sudden I need parental controls on Bungie’s side? WTH!? My account, I have no children, there are no issues on my Xbox account or connectivity to Microsoft. This is on Bungies end.

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  • Are you trying to sign in on Xbox? If the screen you're seeing is this one: https://i.imgur.com/cashwMu.png, then it means Destiny/Bungie were either unable to check your Xbox parental control setting so they just believe they're enabled or Microsoft told them they were enabled. Usually a restart of the game fixes it if you haven't got controls enabled - with that said, people are reporting Xbox as having issues right now but they haven't updated their service status page so you a restart might not fix it right now.

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