Hello Bungie Help, I am trying to enable Cross Save for Destiny 2 from my PlayStation account to my Steam account, but I cannot continue because the Microsoft/Xbox account linked to my Bungie profile cannot be authenticated. On the Cross Save setup page, my PlayStation, Steam, and Epic accounts are already authenticated successfully. However, the Microsoft/Xbox account still requires authentication. The Microsoft/Xbox account shown on my Bungie Cross Save page appears as “Fuji2P”. However, my current Xbox gamertag is “Fuji2Poxo”. When I try to authenticate the Microsoft/Xbox account from the Cross Save page, I get the following errors after Microsoft login: * ErrorCannotAuthorize * 404 Page Not Found on Bungie.net I have already tried many troubleshooting steps: * Different browsers * Private / InPrivate browsing * Clearing cookies and cache * Allowing third-party cookies * Allowing pop-ups and redirects * Disabling ad blocking / tracking protection * Different PC * Different internet connection * Different physical location * Logging into Xbox.com first before trying Bungie authentication * Logging into Bungie directly with my current Microsoft/Xbox account The issue still happens every time. Important detail: When I log into Bungie using my current Microsoft/Xbox account with the Xbox gamertag “Fuji2Poxo”, Bungie treats it as a first-time login / new Bungie profile. Because of this, I believe the Microsoft/Xbox account currently linked to my main Bungie profile is not my current Xbox account “Fuji2Poxo”, but an old Microsoft/Xbox account that no longer exists. I found old Microsoft account emails showing that an old Microsoft account using an old Gmail address was scheduled for deletion in 2024. When I now try to sign in with that old Microsoft account, Microsoft says that the account does not exist. So my current understanding is: * My main Bungie profile still has an old Microsoft/Xbox account linked to it. * That old Microsoft/Xbox account may have used the name “Fuji2P”. * The old Microsoft account appears to have been deleted and is no longer recoverable. * My current Xbox gamertag is “Fuji2Poxo”, but Bungie treats it as a new login, so it is not the account linked to my main Bungie profile. * Because the old Microsoft/Xbox account no longer exists, I cannot authenticate it. * Because I cannot authenticate it, I cannot enable Cross Save. This does not appear to be a browser, network, device, or location issue. It seems to be an account-linking issue where my Bungie profile still has a deleted Microsoft/Xbox account linked to it. Could Bungie please check the Microsoft/Xbox account currently linked to my Bungie profile and advise what can be done? I understand that platform account unlinking normally requires authentication from the linked account. However, in this case, the linked Microsoft/Xbox account appears to no longer exist, so I cannot complete the authentication process. I can provide screenshots if needed, including: * Cross Save page showing the Microsoft/Xbox account name * ErrorCannotAuthorize * 404 Page Not Found after Microsoft authentication * My current Xbox gamertag “Fuji2Poxo” * Microsoft emails showing the old account deletion notice * Microsoft sign-in screen showing that the old account does not exist Please help me resolve this so I can enable Cross Save from PlayStation to Steam. Thank you.