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Help - Destiny 2

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6/11/2026 6:44:00 PM
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Dax
Dax

Cannot authenticate account for cross save

My main account and attached to bungie account is Xbox. I recently bought Destiny 2 dlc on Steam to play on PC. I go to authenticate Steam for cross play and it is recognized and looks good. The problem is I must have tied or tried to tie my Epic account. I can log into my Epic account and show it is linked to Destiny, but when I try to authenticate through Bungie it will first throw a "The error code: ErrorCannotAuthorize" error, then will allow me to confirm account only to return to said error. I cannot authenticate and continue with Steam unless I can do something about Epic. I can on Bungie sign in with Epic account, it will ask to create or link an account and attempting to link my Xbox (main/OG) account I get a "These accounts cannot be linked, The same platform has already been linked to this account." error and then it logs me into my Bungie account anyway. I don't need the Epic account, so unlinking or deleting the account isn't an issue. I simply need to link my Steam with my Xbox account on Bungie so I can play my legacy Xbox characters/account on Steam. This is my second attempt at a solution as the original post seems to be considered solved when nothing was answered/done. I would greatly appreciate help and hopefully a solution to this. Thank you.
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#Help #save #cross

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  • Edited by EckyThump: 6/11/2026 7:03:05 PM
    Hey there. To repeat what I said on your other thread, just in case we had any crossed wires. [quote]So just to clarify, when you log in with Epic, if it is bringing up a screen asking you to link it to an existing Bungie Account, then it's not the Epic Games account linked to the account you are posting on now.[/quote] You mentioned then trying to link XBox through that option - which won't work because there's already a [i]different[/i] Epic Games account linked to XBox. That's why when trying to authenticate that existing Epic Games with the credentials you used to log into Bungie.net, it fails - it's not the right account. You also mentioned that during the attempt to link above, it failed but logged you back into this existing Bungie Account. This is not a form of recognition of a link, it is just you being logged out of the Epic account and back into your XBox one because you just entered its details. As for why this is relevant, there isn't a way to unlink accounts from a Bungie Account, as of March 2025 it has not been possible - there is no workaround nor manual intervention from Bungie.

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