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6/10/2026 8:51:00 PM
1
Lost access to first track of rewards from Shaxx and forced to reset
Before the update my Crucible rank was at max, but it didn't allowed me to grab any of the first track of rewards (which I only cared about the shader) except the Ascendant Shard.
So when I grab the Ascendant Shard, my rank reset and all the previous track was clear, losing access to the shader.
Is there a fix comming soon? I really don't care about the engrams and prisms, just the shader.
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Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you seem to have missed out on your rewards. While we've taken note of this thread and will continue monitoring any issues that may have caused this to occur, if you've taken one or if it happens again in the future, can you provide us with a short video showing the issue? You can upload it to one of the media-sharing websites listed below: - [url=http://www.youtube.com]YouTube[/url] - [url=http://www.x.com]X/Twitter[/url] - [url=http://www.imgur.com]IMGUR[/url]
