Game crashes before character selection screen

Hi all, Ever since the Marathon bundle dropped in eververse and I bought it, my game has not been launching past the character selection screen, asides from the odd occasion. I feel as if I have tried everything to fix it, I've searched far and wide for fixes and none of them seem to work. Yesterday, my game DID make it past the point it normally crashes at. It stuttered for a second then it loaded normally. What could be causing this? I managed to get an hour playing session before the game crashed due to a Battleye error. I've reinstalled it, allowed it through the firewall, even turned off the firewall completely all to no avail. Any help appreciated

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#Help #crash #pcsupport #battleye

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6/16/2026 2:09:33 PM

BNGHelp15

Hello there, Thank you for reaching out. There was a known issue very similar to what you described involving the new Marathon crossover MIDA ornament. It was a bug where having the Marathon MIDA ornament equipped on MIDA Multi-Tool could cause the game to crash when reaching the character select screen on Steam. The investigation also tied it to content/account state being loaded during sign-on before character selection fully finishes. One player report in that same bug said they were able to get back in after sending MIDA with the new ornament to the vault through the API, and then the game loaded normally again. So if you can get into the game on one of those occasional successful launches, I would try removing the Marathon ornament from MIDA or vaulting the weapon entirely first. So if you are still hitting it now, it may be worth checking whether that ornament is still equipped on one of your characters before chasing BattlEye again. The BattlEye crash you hit after an hour may be a separate issue. For the launch/character-select problem specifically, the Marathon MIDA ornament is the strongest match to your symptoms that I found.