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6/10/2026 7:20:00 AM
1
I have my xbox and steam link but characters aint there
logging into my steam account to play and my 307 titan aint there and says my accounts are link but i don't have any of my Xbox data and it was last time i logged in can you help fix
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Hi there, Thanks for reaching out. Please try the following steps: [quote]Fully sign out of Destiny 2 and Bungie.net. Sign back into Bungie.net using the platform account that originally had your Destiny characters. Check your Linked Accounts and Cross Save setup, and make sure the correct platform account is connected. If Cross Save is enabled, make sure the correct characters are the active ones. Launch the game again on that same platform account and see if your characters appear.[/quote] If your characters still look wrong, send us which platform your characters were originally on and which platform/account you are currently signing in with. Please do not unlink accounts or disable Cross Save while troubleshooting, as that can complicate things and may trigger a 90-day Cross Save lockout.
