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Edited by Aktualizer:
6/9/2026 6:59:46 PM
8
I did not receive the Polar Wolf Cloak when buying the Polar Wolf Set Package
Basically title, I bought the package today using bright dusk but it did not come with the cloak. Help
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42 RepliesEdited by BNGHelp8: 6/9/2026 7:12:51 PMHello there, Thank you for reaching out to us. We understand you didn't receive the cloak for the Polar Wolf set you purchased. We can see in your collections that you are missing 1 piece of this set. At this time, we have taken note of your report and will be investigating this. Your patience and understanding while this is looked into is appreciated.
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Also didnt get the cloak, the only reason I bought it anyways
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Wow I didn't know the issue I had was affecting others like this. I bought the set for Silver yesterday and I was missing the Boots from it which bummed me out a little till I swapped to a different pair temporarly. Hopefully it gets resolved for everyone and myself.
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I bought the set and didn't recieve the strides.
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Just bought the same set; Polar Wolf, did not receive the helmet that allows your hood to be up
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1 ReplyAdd me to the list of people that did not get the cloak when buying this set. I used Bright Dust.
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i also am missing the cloak i have bought it yesterday with brightdust and havnt gotten the cape
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This also happened to me with the Polar Wolf Set. It gave me both Helms, Gauntlets, Chest and Legs. But Cloak is missing. I opened a support ticket, but confirming I have the same issue here.
