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6/3/2026 7:46:27 AM
1
Unusable app
Stuck on sign in or approval screens.
Have cleared cache.
Have cleared full data.
Have checked for updates.
Have removed and redownloaded the app for newest version.
Have signed in on web but this does not function the same as the app, unable to alter load outs etc.
Will you be responding or have you given up on this as well as the game?
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4 RepliesHello there, Thank you for reaching out to us. We understand you're experiencing issues with the Companion app. We're sorry to hear of this, as we can imagine the impact which this may have had. It does seem strange that these issues you describe have persisted, given you performed the troubleshooting listed in our [url=https://help.bungie.net/hc/en-us/articles/360048721032-Destiny-Companion-Guide]Companion Guide[/url]. For our investigation, could you kindly clarify if you have tried using the app on multiple devices and if yes, do you experience this across them?
