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Help - Destiny 2

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6/1/2026 1:17:57 PM
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Bungie please consider this cross save plea...

I know cross save is locked out for 90 days after unlinking accounts, but I messed up... I've been playing on Steam for years, purchasing all DLC on there. A few weeks ago, my kid wanted to play D2 on my old Xbox and because I didn't want him messing up my account, I unlinked my cross save, thinking that there wasn't likely to be much going on in the game for a while anyway... However, it has turned out that because, many years ago, I'd initially set up cross save with my Playstation account as the primary one (I didn't realise this was the case when I unlinked them), despite not even owning a Playstation for the last few years, my Steam account is now showing as having no characters and all my progress is locked to the PS account that I can no longer use. I thought I would just wait out the 90 days and then log back in and re-link the accounts so I can play with my characters on Steam, but with recent announcements, I'm very keen to log in from 9th June, of course! If there's anyone from Bungie reading this who can help, please can you let me know? It seems to me that the more support we can get for this game right now, the better?! Appreciate this is a long shot but that's all I've got now...! Thank you for reading. :-)
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#Help #pcsupport

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  • In addition to BNGHelp9s response Just to clarify this bit: [quote] my Steam account is now showing as having no characters and all my progress is locked to the PS account that I can no longer use[/quote] All progression is permanently bound to the active account for cross-save, so even though it was a Steam account you were playing on - your cross-save was PS, so everything you did was done as-if you were playing on PS and as such saved there.

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    • Hey there, Thank you for reaching us about your issue. Unfortunately, If players disable their Cross Save for any reason they will have to wait out the 90-day lockout before they can enable Cross Save again. There are no exceptions to this policy.

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