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5/23/2026 9:23:02 PM
2
ErrorCannotAuthorize
i want to re-authenticate my PSN account to Steam and epic account's cuz i deactivate the cross from PSN to steam and epic , when i trying to authorized the account epic give me the error : ErrorCannotAuthorize
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Edited by BNGHelp3: 5/25/2026 1:10:32 PMHi there, Thanks for reaching out. Checking your profile in our system, we can confirm you already have Cross Save enabled, with PSN set as your Active Account. Thus, there does not appear to be any authentication issue at play here unless you're unintentionally trying to sign in with different Epic/Steam credentials. That said, you also have an Xbox account linked, which means you must be able to authenticate that as well to complete any authentication processes. To that point, we recommend double checking you're logging in via the correct Steam ID and/or Epic profile, as that's the most likely cause of the issue. The method viiTactiiCZz suggested would be an ideal way to ensure you're using the right credentials.
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Edited by viiTactiiCZz: 5/23/2026 9:27:55 PMCan you sign into Bungie.net as the Epic account? That'll make it the primary authorised account, then you just do the others. Not sure why you're wanting to alter your cross-save setup (unless you're trying to enable it), because you can't unlink accounts.
