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5/21/2026 11:03:36 PM
2
Cross Save Issue
I lost access to my old Microsoft account and appear to be locked out of setting up steam/playstation cross save because of it.
Is there any way to resolve this? I want to be present for the end of D2.
English
#Help
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No, you must be able to authenticate all accounts to alter your accounts cross-save setup. Bungie will not unlink the account, you'll need to work with Microsoft to regain access to it.
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2 RepliesHello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with cross-saving in the game. Unfortunately, as of March 25th, 2025, it is no longer possible to unlink an account once it has been bound to your Bungie.Net account. I've included [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]a link[/url] for more information. We've also included a link to our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url] for some additional information and troubleshooting, if needed in the future.
