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Help - Destiny 2

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5/20/2026 9:48:23 AM
1

Compromised account and cross save

I have no idea how but someone appears to have hacked my Bungie account and linked an epic games account to my cross save. They now have access to my characters and gear. Is there any way this be resolved? They haven’t locked me out of anything, but I don’t know how the properly secure my account. Any kind of help with this situation?
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  • Hey there, unfortunately not. Access to a Bungie Account requires authentication to one of your linked platforms, meaning someone has got hold of your Steam, PSN, or XBox login and password. It is these accounts that need to be secure, with unique passwords and 2FA. Bungie holds each of us responsible for the security of our own accounts. As of March 2025 platform accounts can no longer be unlinked from Bungie Accounts - Bungie have not made any exceptions to this policy and will not unlink accounts on their end under any circumstances. While it won't help with the current situation unfortunately, you said you don't know how it happened, but you ought to find out or your accounts will never be safe. Change your current passwords at least.

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