JavaScript is required to use Bungie.net

Help - Destiny 2

Help us help you.
5/11/2026 1:27:21 PM
1

need help

I used the cross-save feature in Destiny 2 and mistakenly overrode my Steam account with the wrong one. What should I do. now i can only use my epic save and my steam save is unavailable
English
#Help #BnetIssues

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi there, Thanks for reaching out. Checking your account in our system, we can confirm you selected your Epic account as your Active Account when you set up Cross Save. This means that you'll see your Epic characters/progress when logging in on Steam as well. That said, it sounds like this is the reverse of what you intended. If that's the case, the only fix is to disable Cross Save, wait out the mandatory cooldown for doing so plus any cooldowns for recent purchases, then set up Cross Save anew, this time making sure to select Steam as your Active Account instead. That said, while you wait out the cooldowns during the time Cross Save is disabled, your characters will still be available to you, but only on their original platforms. Also, please note these cooldowns cannot be expedited or removed under any circumstances, with no exceptions. For more information about Cross Save and its intricacies, please consult our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon