Hi there, Thanks for reaching out. As a first step based on what you mentioned, we'd recommend checking Xbox service status to see if they're experiencing any ongoing issues which may be affecting the situation. If they're not, then you may be experiencing some network issues, which can be caused by problems affecting your specific network hardware, packet loss, or greater issues affecting your ISP which are being passed on to you. To that point, we recommend consulting our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url] to explore potential solutions. If that doesn't help, the next step would be checking our [url=https://help.bungie.net/hc/en-us/articles/360049024092-Optimizing-Connections-Improving-Latency-and-Packet-Loss]Optimizing Connections[/url] page. Following that, if issues still persist, we would recommend reaching out to your ISP for more hands-on assistance in troubleshooting your network setup.