Hi there, Thanks for reaching out. We're sorry to hear you're experiencing this frustrating issue! As a preliminary measure, we suggest you try [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]clearing your console's cache[/url], if you haven't done so already. There's a good chance doing so will help alleviate the issues. That said, if the issues persist after a cache clear, could you provide more information about the situation, such as if you receive any error codes when these issues occur, or a brief description of what exactly happens when you attempt to load into the Tower? Additionally, you could use your platform's gameplay recording feature to capture a brief video that shows the issue occurring. You can then upload the footage to a public video hosting site, like YouTube, then post the link here and we’ll be glad to take a look.