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4/3/2026 4:35:42 PM
1
Blackout screen when opening Directory/Portal
It's happening to me on Steam at least. Every once in a while, when I go to the tower the menus screens stop working and instead I get black screens that can't be interacted with. I have to close and reopen the game again so it goes away and I can do stuff again.
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Hello there, Thank you for reaching out to us. We understand you're sometimes faced with a black screen when interacting with certain menus. We can imagine how this may have caused concern. If you haven't yet done so, we would recommend referring to the troubleshooting in our [url=https://help.bungie.net/hc/en-us/articles/360049024592-Destiny-2-Steam-Guide]Steam Guide[/url]. [url=https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F]Clearing the Download Cache[/url] in particular can often help with issues such as this. If this issue persists beyond the above suggestions, however, then please consider recording a short video of what you experience, uploading it to a media-hosting site, and linking us to it here. We'll then investigate this further.
