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Edited by BNGHelp3:
2/22/2026 12:12:23 PM
2
LOST ALL PAID *COSMETICS* THROUGH CROSS SAVE
I recently enabled cross save from epic games to steam, and when i linked all my cosmetics and items ive purchased from epic games became inaccessible and is not on my account.
i really hope this is a bug and can be fixed because I've spent hundreds of dollars on cosmetics and skins
-please help
[spoiler]Moderator edit: This thread has been moved to the #Help forum where you can find answers and troubleshoot any Destiny in-game/bungie.net/companion app issues, courtesy of other helpful players and Mentors.
Feel free to private message the moderator who moved your post, link to topic, for further clarification about why this topic was moved.[/spoiler]
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Hello there[url=https://tuxydoh.com/images/hi.gif],[/url] In game items such as cosmetics, rewards passes, and dungeon keys, are bound to the save file that was active at time of purchase. In your case it would appear they were bound to your Epic account's save file. Once you activated cross save with Steam as your active save file, Epic became dormant, along with access to those items. The are still on your account, but only while using your Epic characters and save file.
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Did you set Epic or Steam as the primary cross save account ?
