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Help - Destiny 2

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Edited by Tipsey: 1/8/2026 11:21:03 PM
1

Destiny 1 freeze on start screen

Is Destiny 1 still playable? I just bought and downloaded the full collection on Xbox and the farthest I got was character creation screen before crashing. Feels like I’ve tried everything.
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  • Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues getting into Destiny 1. You should still be able to access and play through Destiny 1. To try and resolve any issues you may be having with the game files themselves, we'd encourage you to first try clearing your console's game cache. I've included [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]a link[/url] to help you with this if needed. If the issue persists, can you clarify if you received any error codes before crashing?

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