{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by ochowii22:
1/6/2026 10:59:57 PM
1
PC crash lauching the game
I'm having problems starting the game.
I guess the problem stems from today's update, since I was playing all day yesterday without any issues. Today, when I started the game normally from Steam, it crashed. I tried verifying the integrity of the game files, clearing the cache, deleting everything inside the game folder except the packages folder, and nothing works. My entire PC always crashes with a Windows message saying that a problem has occurred and the PC needs to be restarted.
What am I supposed to do now? I'm reinstalling the game with all the files deleted to see if that works, but I doubt it will.
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24 RepliesHello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having trouble launching the game. While there was the usual Tuesday reset, there was no update put out today. We'd first recommend ensuring all of your drivers, Windows, and BIOS are up to date. If you continue to have issues with everything up to date, while we may not have an immediate solution to share, we'd kindly ask that you provide us with a copy of your DxDiag. You can paste it over on [url=http://www.pastebin.com]PasteBin[/url] and provide us with the link. Please also let us know if you receive any error codes you might be receiving.
