Hello there, Thanks for reaching out. We understand you seemed to receive an incorrect item for a purchase you made. We're sorry to hear of this, as we can imagine how this could cause concern. If, by any chance, you have screenshots or video footage of before and after the transaction, demonstrating you were given the incorrect item, then please consider linking us to those visuals. You can upload any visuals you may have to a media-hosting site such as Imgur or Youtube, and share links here. We'll then investigate.