Bungie,
You have catered to not even casuals, 0.5KD players who play your game twice a month. You have geared the entire game towards cosmetic micro-transactions, and cheap low effort content as if Destiny 2 is a mobile game. Raids are your most difficult endgame content, and there is not one single reason to compete them loot wise.
Trials is a joke. I lost my second game this week and got a 6/5 god rolled immortal with the ornament because it was tier 5. That should not be possible. I should not get the best loot in the game for losing in trials. The light house should require 7 straight wins, I should ONLY get tier 5s from the light house, and I should be able to go flawless multiple times in a week.
The fact that you can get the best stat armor and weapons in the game by grinding lost sectors in the portal and losing in trials is ridiculous. Find your roots again and make this game social with rewarding end game content. Also while you’re at that, fix you cheating problem. Other studios with far less staffing are able to do it just fine. Apparently, it’s not that hard.
Let’s not even get started on the PVP ability spam sandbox. That is a whole other topic. You guys need to scale back the utility or the uptime of most of the abilities in the game. You have to pick one. By the way, abilities should take some sort of a brain to use as well. Enough of these impossible to miss voidwalker abilities and AOE melees that allow you to teleport/slam into a team and kill them all in one shot. Invisibility on hunters is unbelievably stupid as well. Make it easier to see, just do it.
Your SBMM/Lobby balancing in an attempt to force a 50/50 win loss is also killing your game. Stop following in call of duty’s footsteps with their matchmaking. That franchise is also starting to flop completely because it does nothing but punish its hardcore player base.
Catering to the worst, least committed players in your game does not make you money. It does not optimize engagement, it does not increase in game store purchases, its stupidity.
This is why your game and company are not meeting Sony’s metrics. You have to pick it up and learn for marathon because that game is in a MUCH tougher market with real direct competitors. You got away with so much during Destiny’s lifespan because there is not a single game on the market like it. You failed with a game sitting alone in its genre. Not to mention, the game is as addictive as gambling since that is effectively its loot system.
You will fail when competing with other extraction shooters if you make the same mistakes. It’s as easy as playing arc raiders.
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Honestly when the new armor system came out I was kinda hoping they make mandatory pvp gear that would tone down all the ability spam and yet buff other aspects like movement, handling, ADS etc in the process since nerfing it directly would also hurt PVE