I've been deep into D2 as of late, and a little bit ago there was a survey that I heard went around to people, but I wasn't fortunate enough to get it. Now, apparently there's yet another survey that's being emailed out to those with the email preference setting set, one I have not received either.
I don't know if it's random selection for who gets them, or if they're sent out in waves over multiple days to where I still have a chance at seeing one in my inbox- but- why aren't the surveys favoring the currently most active players? Wouldn't feedback from those who're experiencing everything from top to bottom, day to day, be the best sample group to acquire suggestions from?
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Received email for survey 11/09. It was nothing to write home about. Literally only single page. Simple "how was your enjoyment" type thing. (1-10 Scale) What was good of that week. (Written) What was not good. (Written) And if you would recommend D2 to someone. (1-10 Scale) If you were going to play Renegades. (1-6/Other) That was it. Good surveys are random to prevent data manipulation and get actual feel of a WHOLE community. The best thing to see if the major/minor issues match what the complaints on the forum/reddit/twitch/x/youtube are actually viable points to be dealt with. They probably do not ask ONLY the continuous players as that would slant the results, possibly causing changes that would disrupt intake of new and returning players, who could possibly not like the shift to satisfy the people who stuck on playing all the time. Thing is most of these surveys they send out are AFTER events to see what they can do better next time, from the get go, vs all the sudden rush to fix stuff like how this CURRENT Call to Arms had to have done. [spoiler]Also, they ask about cosmetic armor set designs sometimes, one I remembered was akin to somewhat matching some of the current armor we got for the EoF expansion, specifically the Bushido Armor Sets, and Techsec/Disaster Corps/Last Discipline/Smoke Jumper Armor Set Groups were from such. But also apply to Cosmetic Eververse ones as I think some sorta matched stuff.[/spoiler]