JavaScript is required to use Bungie.net

Service Alert
Marathon will receive an update today. Players will be required to log in to Marathon again after installing the update. Please stay tuned to @BungieServerStatus for updates.

Help - Destiny 2

Help us help you.
12/10/2018 11:16:56 PM
1

game is allready installed but it trying to install again???

i just did a quick PC restart after getting lag spikes (possibly caused by recent update) and i come back to see it saying *install game*, i check the file directory and all 80.7GB is there, but the launcher isn't having it, i've done a "game check" and its picking up that the game is there, but is persistent on re-downloading 57gb for some reason.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hi. Thanks for your report. If you're having installation issues, you may want to follow the below steps, which may help with your issue: [quote][b]1.[/b] Completely uninstall both Destiny 2 and the Battle.net application [b]2.[/b] Delete the following local cache/settings directories: [quote] [b]– %APPDATA%\Bungie\DestinyPC[/b] - %PROGRAMDATA%\Battle.net [i]More Information[/i]:[spoiler] [b]*WARNING* Deleting these will cause you to lose persisted settings, such as logged in users, keybinds and graphics settings in Destiny, etc.[/b] [i]The directory names above are actual paths that can be used in Windows Explorer. For example, if you enter "%PROGRAMDATA%" in the Windows Explorer address bar, it will automatically take you to C:\ProgramData (default), which is a hidden directory.[/i][/spoiler][/quote] [b]3.[/b] Reinstall the Battle.net app and Destiny 2[/quote]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon