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11/17/2022 3:15:15 AM
1

Dlc randomly deleted and bought twice

Kind of a weird thing happening and need advice or help. So I bought Beyond light and had it for over a year, and then all of a sudden it says i dont have the dlc, like cant do empire hunts/ need dlc. When i clicked on it in the store it got all the way to the card to pay and it said i finally own it so re downloaded it. About two months later it did the same thing out of nowhere and i had to buy it again this time. After that another two months later it did the same thing, currently i cant access the Europa nightfall or stasis class, but have all of the loot from that dlc i can use. I checked the xbox purchase history and it shows all of the other dlc's and silver purchases but no Beyond light. It's weird how I went from pc to xbox and it was still there but now after buying it twice xbox says i never owned it. If anyone knows what to do or a good fix for this please let me know! Any advice is greatly appreciated!

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  • Hi there. Game licenses are purchased from and granted/revoked by the platform retailer you bought them from. If you lose access to a DLC's content that you purchased, try [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring your licenses[/url]. If that doesn't resolve the issue you need to contact the platform you purchased from for help. Please note that Cross Save does not transfer DLCs across platforms. DLCs must be purchased from each platform where you intend to play them on. D2 is also not an Xbox "play anywhere" title, meaning if you buy a DLC on Xbox PC, it does not transfer to console, or vice versa, and must be purchased separately for either platform.

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