ATTENTION PC PLAYERS: Are you seeking PC related support/troubleshooting? READ ME FIRST!
Hello fellow PC Guardians!
First I want to say that we see you. We see your posts, and we know that there is a growing number of PC players experiencing various issues involving the game hard crashing. Believe it or not, I myself have also been experiencing these issues, you are NOT alone. It's beyond frustrating and I understand the frustration first hand, which is why I'm here writing this post.
I'm sure you all understand when I say troubleshooting PC is an EXTREMELY difficult task. There are so many various variables in play that can effect a players gaming experience (ISP providers/connection type, NAT type, DL/UL speeds, hardware, software versions, drivers, etc.). Consistency is something that the PC community does not have much of, because of that there is almost never a one size fits all solution when it comes to troubleshooting PC issues.
With that said we still want to help you, but first you all have to help us! If you're going to post here on the PC Support section of the Help Forums looking for troubleshooting assistance, PLEASE include the following information in your post so we can streamline the process and hopefully get you back in the game sooner!
Platform: Steam or Epic Game Store?
System Specs:
CPU:
RAM:
GPU:
GPU Driver Version:
OS Version:
ISP Provider/Speed (upload/download)/Connection Type (lan or wireless):
[u][i][b]To be clear this is only a request and not a requirement, and I also make no promises and or guarantee's that we will be able to assist or solve every issue.[/b][/i][/u] Doing the above is just a great way to help us in helping you :)
Thanks!
-Destiny Player Support
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