I need help removing my current Xbox profile on my cross save so I can use my new Xbox profile on my cross save. The email used with the currently linked xbox profile does not exist anymore.
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Hi there! In order to remove accounts from Bungie profiles or deactivate Cross Save, you must be able to authenticate these accounts. Bungie cannot remove these accounts from any profiles for any reason, as this would be considered unauthorized. If you are having issues logging into this account, I recommend reaching out to XBOX Support for more options. For more information, please review the Cross Save Guide, linked below https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide