I still don't have mine and haven't gotten an update email since March. I'm starting to get worried at this point. All I have to go off of is the Store's shipping update graphic, but the Jacket's been removed from the list:
My order has been "processing" for the better part of a year and I don't know what to do. I haven't been spamming customer service, but over the course of the time I've been waiting, they have yet to answer one of my three emails. I just sent another one today in a bit of a panic. What else can I do (hoping the answer isn't nothing)?
Im in the same boat as you, havent had any updates since march 2nd. I also Ordered the penguin which i got shipping info for in december, and its still been sitting in the warehouse since then. Just confirming you are not alone =)