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3/25/2022 6:13:48 PM
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Unable to remove linked account from cross save as the account is not mine

Hi, I’ve got quite an annoying issue; I want to remove a PS account that’s linked to my cross save, but to remove it you need to authenticate it, but the account isn’t mine anymore it’s been a dead account for years. Zero chance of getting into it again. I saw that Bungie’s FAQ says they can’t remove linked accounts and I need to contact Playstation support. So I did, but they said they can’t help, it must be managed on Bungie’s side. Is there literally any way to remove the PS account? I want to play with my current characters on my PS5 but can’t link my current PS account of course.

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  • https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide [quote]Destiny Player Support and Bungie cannot modify platform accounts linked to Bungie.net profiles. To protect player privacy and data, you must be able to log into all linked accounts to prove ownership of them prior to modifying your Cross Save status. If you believe your account has been compromised, please contact the platform’s support for that account to get assistance with account recovery options. For more details on how to help protect your Bungie.net and Destiny accounts in the future, please see our [url=https://www.bungie.net/en/Help/Article/12718]Account Security Guide.[/url][/quote]

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  • Contact PlayStation to try and recover it.

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