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1/14/2022 1:58:06 AM
1
Wrong Bungie account link please help
My Bungie Account is linked to an old gamer tag that I no longer use/have access to. I have a gamer tag I use for all the games I play (including destiny) I’ve been using for a while. Both gamer tags are apparently linked to the same email address. So when I log into Microsoft, Bungie is trying to find destiny 2 content for the mobile app on gamer tag A (old gamer tag) instead of gamer tag b (the one I’m currently using to play destiny and other games). Any insight how I can resolve this issue and have the ability to use all functionalities or the destiny 2 mobile app?????
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Hey, Just to clarify, you are trying to unlink your old Xbox account from your Bungie profile however this account has been deleted thus making it impossible to authenticate when unlinking? You also have used the same email address for multiple Xbox accounts causing some conflict when logging into various applications. You will need to work with [url=https://support.xbox.com/en-US/]Xbox Support[/url] in order to recover the account details, Bungie cannot unlink or remove account on someone's behalf for security reasons, once you have valid credentials you will be able to unlink the account and link the desired one.
