I noticed recently after I installed my 30th Anniversary DLC that Shadowkeep content has changed, become inaccessible as if I never owned it. I am frustrated by this, because I never played thru gamepass, I bought Shadowkeep back in December of 2019, there's no reason why my Shadowkeep content should be MIA. Why has this happened, and is there a fix for this? (Xbox One console btw).
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Hello there[url=https://media.giphy.com/media/KOVlHmbBA09XO/giphy.gif],[/url] I would recommend trying to [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring your licenses[/url] first. Unfortunately, if that doesn't work, Bungie has no control over the licenses, so you will have to work with the store's support team to have them verify your purchase and restore any licenses as needed. [url=https://support.xbox.com/en-US/?xr=footnav]Xbox Support[/url]
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Hi there! You will need to contact XBOX Support for further assistance on this as they manage your licenses for access to DLC.