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12/5/2021 6:29:18 PM
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PLEASE HELP! Need Cross-Save Deactivated

I have been trying for a while to figure this out, but I have had ZERO luck. I am hoping that someone can help me with this because it has been a JOURNEY. I Have been unable to authenticate my Steam account so that I can use it with my XBox Cross-Save setup, but for whatever reason, the account will not connect or authenticate. It continues to tell me that the account I am signed into is not the correct account. I have tried everything to figure it out, but now i just want to deactivate the cross-save setup and just start over. I waited the 90 days, because i bought silver and needed to do so. The issue now is that i cannot deactivate my cross save because I cannot authenticate my steam, which means i cannot deactivate. Please help Bungie! I literally just wanna play on PC.
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#Help #pcsupport

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  • Edited by BNGHelp6: 12/6/2021 5:22:11 PM
    Our records indicate that you may be encountering this issue because your intended Steam account for Cross Save does not match the Steam account currently linked to your Bungie.net profile. To start troubleshooting this, we need to check that the Steam account you're logging into Destiny 2 with has the same ID number as the one listed on your Bungie account. Please open the Steam app. In the top-right, click your name, and press "Account Details." If it's not Steam ID [b][u]76561198987114822 (leaheyben)[/u][/b] then you're logging into the wrong Steam ID and will need to log into X to play Destiny 2.

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