Hey all,
I had three characters from way back when, they were maxed before I stopped playing a couple years ago. When I sign in on Xbox, the characters are still there, but all were reset to lvl 1 with default items and all previous stuff is gone. Any hep on this? Not sure what to do.
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https://wastedondestiny.com/1_4611686018435288704 You have no deleted d2 characters. So I believe you are confusing d2 with what you had in d1, or you are signing into the wrong account.
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You sure you playing on the right/same account….. or maybe confusing D1 with D2?